Return Policy

All returns require a Return Authorization (RA) number. To obtain an RA number, please contact us at: heather@spring summerandsnow.com Return requests must be made within 14 DAYS of receiving goods.

Returns are issued Monday - Friday (excluding holidays) from 9:30 AM - 6 PM (PST) and may take up to 24-48 hours to receive.

Once you receive a response from us, shipping the item back to summersnow is at the customers own responsibility or if you would like summersnowshop.com to provide a return label to you, we are happy to do so! The shipping return price at that point will be deducted from the refund.  summersnowshop.com accepts all returns on unworn/unwashed merchandise with original tags.

FINAL SALE

Returns will be refunded to original form of payment within 7-10 business days from receipt of package to Shipping charges are non-refundable. summer snow is not responsible for any lost/stolen return packages. We recommend that you ship your return via a traceable courier. Any returns without a valid RA number will not be accepted and will be returned back to sender. At this time, we will not be offering summersnowshop.com returns/exchanges at our brick-and-mortar store. 

EXCHANGES 

For exchanges, please contact us at heather@springsummerandsnow.com